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Frequently Asked Questions

Everything you need to know about Braidra. Can't find the answer you're looking for? Reach out to our support team.

Getting Started

Do I need any technical skills to use Braidra?

Not at all. Braidra is designed for everyone — operations managers, HR teams, marketing directors, executives. If you can export a CSV from your project tool, you can use Braidra. No formulas, no dashboards to build, no training required.

What CSV format do I need?

Any project management export works! We support Monday.com, Asana, Jira, Linear, ClickUp, Trello, and Excel. Just export your tasks with columns like: task name, assignee, status, and dates.

Do I need to install anything?

Nope! Braidra runs entirely in your web browser. No downloads, no extensions, no plugins. Just visit the site, upload your CSV, and get instant insights. Works on Chrome, Firefox, Safari, and Edge.

How long does the analysis take?

Analysis typically completes in under 60 seconds for most project files. Larger datasets (1000+ tasks) may take up to 2 minutes. All processing happens in your browser, so speed depends on your device performance.

Privacy & Security

How is my data kept private?

All analysis happens 100% in your browser. Your CSV file never touches our servers, is never uploaded, and stays completely private on your machine. We can't see your data even if we wanted to.

Is my payment information secure?

Yes! All payments are processed through Stripe, a PCI-compliant payment processor trusted by millions of businesses worldwide. We never store your credit card information on our servers.

Billing

Can I cancel anytime?

Yes! The Pro plan is a monthly subscription you can cancel anytime — no contracts, no cancellation fees. Your access continues through the end of your current billing period. The free trial is a one-time use with no payment required.

Do you offer team or enterprise plans?

Yes! Our Pro plan ($49/mo) gives unlimited analyses for individuals and small teams. For larger organizations needing custom features, team accounts, or priority support, contact us at contact@braidra.com to discuss Enterprise options.

Integrations

What project management tools work with Braidra?

All of them! As long as you can export a CSV file, Braidra works. Verified compatible with: Monday.com, Asana, Jira, Linear, ClickUp, Trello, Notion, Airtable, Smartsheet, Microsoft Project, and Excel. If it exports CSV, we support it.

Product

How accurate is the analysis?

Braidra uses proven delivery metrics and data science to analyze your project data. The insights are based on patterns that predict delivery risk with high accuracy. However, the quality of analysis depends on the completeness of your input data.

Can I use Braidra for multiple projects?

Absolutely! With the Pro plan, you get unlimited analyses — upload as many CSV files from as many projects as you need. The free trial includes 1 analysis so you can see how it works before subscribing.

What insights will I get from the analysis?

You'll get three comprehensive views: Executive Summary (high-level delivery risks), Detailed Analysis (team capacity, workload distribution, velocity trends), and Visual Trends (charts showing patterns over time). Each view includes actionable recommendations.

Still Have Questions?

Our support team is here to help. Email us at support@braidra.com

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